At Cuddli, we ensure top-quality products. Returns or exchanges are ONLY accepted for damaged or defective items with proper proof. The item should be in its original packaging and include any attached tags.

Record a full unboxing video showing the damage/defect. Contact us within 2-3 days of delivery via [Email: support@cuddli.in/ whatsapp: +91 9866975957]. After approval, we’ll arrange a replacement or refund.

Once we receive the returned item(s), we'll carefully inspect them to ensure everything is in perfect condition. Upon successful inspection of the returned product(s), we will process the refund to your original payment method. Please allow 7-10 business days for the refund to be reflected in your account.

You can cancel your order within 24 hours after placing your order. Just shoot us a quick message at support@cuddli.in with the order number, and we'll handle the cancellation.